This Privacy Policy explains how this website (hereinafter referred to as “the Store”) handles the information you provide when using the website, including its use and protection. The Store prioritizes the protection of your privacy: if you are asked to provide identifiable information while using the website, we promise to use it only in accordance with the terms of this Policy.
Please note that this Policy may be adjusted from time to time by updating the content of this page. We recommend that you check it regularly to ensure you agree with any changes.
1. What information do we collect?
The information we may collect includes:
- Your contact details such as name, email address, and phone number;
- Demographic information like postcode, consumption preferences, and hobbies;
- Relevant information you provide when participating in customer surveys or promotional activities.
2. How will the collected information be used?
The core purpose of collecting information is to understand your needs and provide better services, specifically including:
- For internal business records (e.g., order archiving, service tracking);
- To help us optimize product design and improve service quality (e.g., adjusting functions according to your preferences);
- If you provide an email address, we may periodically send you information that may be of interest to you, such as new product notifications and exclusive offers.
3. How do we ensure information security?
We are fully aware of the importance of information security and have taken multiple measures to prevent risks: through physical protection (e.g., encryption of data storage facilities), electronic technology (e.g., full encryption of information transmission), and management processes (e.g., strict control of employee permissions), we comprehensively prevent information from being accessed, leaked, or misused without authorization.
4. About Cookies
A Cookie is a small data file stored on your device (e.g., computer, mobile phone) with your consent. Its main functions include:
- Analyzing website traffic (e.g., counting which pages are frequently visited), recording your preferences (e.g., common function settings), to help us optimize the website experience in a targeted manner;
- The “traffic log Cookies” we use are only for counting page usage data and will be immediately deleted from the system after analysis, with no retention of personal information.
It should be clear that Cookies will not automatically obtain your device information or personal privacy, and can only obtain data you actively share. You have the right to choose to accept or reject Cookies: most browsers enable Cookies by default, and you can also disable them in browser settings. However, this may cause some website functions to not work properly (e.g., personalized recommendations).
5. About links to other websites
Our website may contain links to other interesting websites. However, once you leave our website via these links, we will no longer be able to control the target website. Therefore, the protection and privacy security of the information you provide on these websites are not governed by this Policy, and we cannot assume relevant responsibilities. We recommend that when visiting such websites, you must check their corresponding privacy policies and provide information carefully.
6. How can you control your personal information?
You have the initiative in the collection and use of your personal information, including:
- You can restrict the scope of collection or use of your personal information;
- Without your permission or legal requirements, we will never sell, distribute, or rent your personal information to third parties; if you explicitly agree, we may push relevant promotional information from third parties (e.g., offers from cooperative brands) to you;
- In accordance with the Data Protection Act 1998, you have the right to inquire about the details of your personal information stored by us (a small handling fee is required). If you need a copy of the information, you can send an email application through the “Contact Us” channel on the website;
- If you find that the information we store about you is incorrect or incomplete, you can inform us as soon as possible through the above contact methods, and we will verify and correct it in a timely manner.
We always respect your privacy rights. If you have any questions, please feel free to contact us through the website’s contact information.